And The Most Caring Customer of the Day Award goes to...........

I live very close to where the F5 tornado hit in Alabama. Unfortunately, it has directly affected a co-worker of mine, who lost a family member in the storm. This co-worker has been on leave (for obvious reasons). I hate giving away people's personal information....especially very private information like that but today I thought it necessary.

MEAN GUY: Yes, I'm calling to speak with "C".

ME: Sir, he is temporarily on leave. I don't know when he is scheduled to be back. Would you like to leave a voicemail?

MG: Well, that's awfully convenient. I suppose he's taken a vacation and just ignored MY calls.

ME: *trying VERY hard to control my temper* Sir, he has had a family member tragically pass away. That's why he is out. Would you like to leave him a voicemail? I'm sure he will return your call as soon as he comes back to work.

MG: Oh, so now HIS supposed tragedy is more important than my car issues?!

*First of all, sir, your car issues mean nothing to me in comparison to a person losing their life. Secondly, you are the most hateful and self-centered being I have ever met. And on another note, I think I will just delete all your voicemail's from "C"'s mailbox just because you are a complete jerk to everyone around you. I will have done this dealership a service by removing your business from here. Yeah, go ahead. Make the receptionist mad. I control where your phone call and voicemail goes.........JERK *