ME: Thank you for calling (OCD) this is Vic. How may I direct your call?
CL: Yes ma'am, this is Crazy Lady. Can you tell me what kind of car I drive?
*uh, what?*
*five second pause*
ME: I'm sorry?
CL: Yes, can you look up in your "system" and see what kind of car I drive?
(pause scene)
Okay:
1: You drive the flippin thing so you should know what it is.
2: Are you too lazy to walk into your garage and look?
3: For a second there I really thought you thought I was psychic.
4: I'll tell you what kind of car you drive if you can tell me what color my socks are today. This is not the Psychic Network, lady. I mean seriously.
5: Yeah, we can do that, but why is there a need for it? I mean, really?
6: Why does everyone assume that we keep everything in "the system"?
*Lady, I swear to all things holy if you don't go to your garage and look for yourself.................argh!!!!*
And now I have seven calls holding because I couldn't get her off the phone. Happy flippin Thursday, everyone.
Bless your heart! We get similar questions where I work. I'm here to tell you, "the system" is not as awesome as every one thinks it should be. "Can't you just see what we order/where we are/who I am in 'the system'?"
ReplyDeleteI had so many in one day that I wrote "Psychic" on a sticky note and stuck it to my name plate.