No, REALLY lady. I CAN"T help you.

ME:Thank you for calling (OCD) this is Vic. How may I direct your call?

SL: I just wanted to let you know that I just got off the phone with one of your salesmen and he was very rude to me.

ME:(being nosy) Which salesman, ma'am?

SL: Jim.

ME: Ma'am we don't have a salesman by that name..or anything that sounds close to it. Are you sure you needed (OCD).

SL: I'm sure. (getting hateful) Isn't your number 888-888-5555?

ME: Oh, no Ma'am. You do have the wrong place.

SL: Well, don't you sell (type of car)? ( that we Do NOT sell....As the dealership name CLEARLY states)

ME: No ma'am. This is (OCD). *pronounces slowly and efficently*

SL: Well, whatever. Jim was extremely rude and will not answer any more of my calls.

*I can see WHY Jim won't answer*

ME: Ma'am. I am certain that you do not have the right car dealership.

SL: Either you let me talk to him right now or I will call your manager and have you fired.

ME: Ma'am. I'm so sorry, but you have the wrong place.

SL: Whatever. Thanks for your help.  *dial tone*


*Ok. First of all, even if you DID have the correct place, you had the wrong person. I'm the receptionist. What am I gonna do? Fire Jim? Whoever Jim is. Secondly, your rudeness toward me will not get you any further than a voicemail to talk to. That is, if you even had the right place. Lastly, all of our phone calls are recorded. I have undeniable proof, lady.*